Privacy Policy
Last Updated: 25/05/2026
At Sol Bod Movement, we are committed to protecting your privacy and handling your personal information responsibly and in accordance with Australian privacy laws.
This Privacy Policy outlines how we collect, use, store and protect your personal information when you engage with our services, website, classes or booking platforms, including Momence.
By booking or participating in any class, session or service with Sol Bod Movement, you acknowledge and agree to this Privacy Policy.
1. Personal Information We Collect
We may collect personal information including:
- Full name
- Email address
- Phone number
- Date of birth
- Emergency contact details
- Health and medical information relevant to your safe participation in physical activity
- Payment and billing information
- Attendance and booking history
- Communication preferences
We may collect this information when you:
- Register for classes or memberships
- Purchase class packs or products
- Complete waivers, health forms or questionnaires
- Subscribe to marketing emails or promotions
- Contact us via email, website or social media
- Participate in events, workshops or challenges
2. How We Use Your Information
Your personal information may be used to:
- Manage class bookings, memberships and attendance
- Provide a safe and personalised fitness experience
- Process payments and account transactions
- Communicate important class, timetable or studio updates
- Send booking confirmations, reminders and service-related notifications
- Respond to enquiries and customer support requests
- Share studio news, promotions and marketing communications (you may opt out at any time)
- Improve our services, scheduling and client experience
- Maintain internal records and comply with legal obligations
3. When We Share Your Information
We do not sell or rent your personal information.
Your information may be shared:
- With trusted third-party providers used to operate our business, including booking, payment and email marketing platforms such as Momence and Stripe
- Where required by law
- With your consent or where reasonably necessary to deliver our services
Some third-party providers may store or process data on servers located outside Australia.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Payment information and sensitive data are processed using secure encrypted third-party platforms and technologies.
While we take reasonable precautions, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.
5. Your Rights
You may request access to, or correction of, your personal information at any time by contacting us.
You may also unsubscribe from marketing communications via the unsubscribe link in our emails or by contacting us directly.
We aim to respond to all requests promptly and in accordance with Australian privacy laws.
Contact:
6. Photography & Social Media
From time to time, photos or videos may be captured within the studio for marketing, promotional or social media purposes.
We always aim to respect the privacy and comfort of our clients.
If you do not wish to appear in studio content, please notify a staff member or email us at hello@solbodmovement.com.au.
7. Cookies & Website Analytics
Our website may use cookies and analytics tools to collect anonymous information such as:
- Browser type
- Device information
- Pages visited
- Website traffic data
This information helps us improve website functionality and user experience.
You may disable cookies through your browser settings.
8. Policy Updates
Sol Bod Movement may update this Privacy Policy from time to time.
The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Sol Bod Movement